FAQ
WHAT IS HALF DOSE AND WHY DO I START ON HALF DOSE?
Half dose is half of the recommended Loading dose and often around the same as maintenance dose.
​
You can choose to start on quarter dose if you have experienced sensitive belly in your pet before.
We want to ensure all pets have the best start and opportunity on Lolli's Lollies Products, and if they have a negative experience first up with a product they likely may be reluctant to try it again.
It is always best when changing diets even small changes to begin or change over time. This minimizes rare reactions like gas, diarrhea or triggering episodes for those already with gut conditions.
WHERE ARE THE PRODUCTS FROM?
Green Lipped Mussels are imported from New Zealand
Tassie Mussels are from Tasmania Australia
Marine Products are from Australian waters
MSM is imported from China from Specific Pine trees, It does not have flow agents therefore will stick to itself, this is natural and can easily be crushed if desired.
90% Dried, handled and Packed in country NSW, AU.
HOW LONG WILL IT TAKE TO GET MY ORDER?
Most orders will be processed within 2 days and shipped. you will receive a shipping conformation email, you products should arrive with-in 7 days for regular shipping or 3 days for Express shipping
Due to the Current Covid19 Crisis Please allow a further 5-7 days for transit
​
Snuffle balls may require more time if they are made to order and not the colours in stock.
​
If you have not received your order within 14 days from shipping conformation, Please contact Lolli's Lollies.
DO YOU SHIP INTERNATIONALLY?
We are hoping to bring International Shipping into effect in 2020 if you would like to be notified when this occurs, please contact Lollislollies@gmail.com
WHAT ARE THE PAYMENT OPTIONS?
FAQs ON PAYMENTS AND COUPONS
Currently payment options are;
Cash on Pickup
Direct deposit and Invoice
Paypal at Lollislollies@gmail.com or Paypal.me/Lollislollies
Paying with Paypal Via website
Please follow link "Check out with Paypal"
​
Paying via Cash or Direct Deposit
​
To pay via cash or direct deposit please choose manual payment this then gives you the option of bank transfer details or contact Email to arrange pickup and COD (Cash on Delivery).
Continue by ‘Place order’ and then once the deposit has been cleared in through the bank, your products will be sent out.
​
How to Use Coupons
​
After signing up by making an account, you will Receive a welcome Email which will have a coupon code.
You may also receive Further emails advising you of current Coupons available
Or you may receive one via our Social media pages Facebook or instagram
​
Enter your coupon code when placing your order in your shopping cart in the “COUPON’ section and press apply.
​
​
Coupons are Valid until Lolli’s Lollies advises end date